We aim to review and respond to enquiries as soon as reasonably possible.
Account and technical support
Contact us if you have trouble signing in, using practice features, viewing your progress, managing your account or accessing Unlimited features.
Include the email address connected to your account and a brief description of the issue.
Unlimited access
Contact Verity Learners if you would like Unlimited access or need help with access that has already been granted to your account.
Include the email address connected to your Verity Learners account so that we can assist you.
Privacy and personal data
You may contact our Data Protection Contact to request access to or correction of personal data, withdraw consent, request account deletion or submit a privacy complaint.
We may need to verify your identity before processing a request.
Parents and guardians
A parent or legal guardian may contact us about the account, Unlimited access or personal data of a student under their care.
We may request information reasonably necessary to confirm the relationship and protect the student's account.
Security concerns
If you believe an account has been accessed without permission or you have identified a security concern, contact us promptly with a clear description of the issue.
Do not send passwords, secret keys or other highly sensitive information by email.
Business details
Trading name: Verity Learners
Contact email: veritylearners@gmail.com